Privacy Policy

Effective Date: January 23, 2026

This Privacy Policy explains how Janana ("we," "our," or "us") collects, uses, and protects your personal information when you visit or make a purchase from www.janana.in (the "Website").

By using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

When you interact with our Website, we may collect:

Name
Email address
Phone number
Shipping and billing address
Order and purchase history

Payment Information

All payments are processed through secure third-party payment gateways
We do not store or have access to your credit or debit card details

Automatically Collected Information

To enhance your browsing experience, we automatically collect:

IP address
Browser type and device information
Pages visited and time spent on the Website

2. How We Collect Your Information

We collect information when you:

Place an order or create an account
Contact us via email, WhatsApp, or phone
Browse our Website (through cookies and analytics tools like Google Analytics)
Interact with third-party services we use for payments, logistics, or marketing

3. How We Use Your Information

We use your information to:

Process and deliver your orders
Send order updates and provide customer support
Improve our products, services, and Website experience
Send transactional emails or messages related to your purchases
Share product launches, updates, or promotions (only if you've opted in)

We do not sell, rent, or trade your personal information to third parties.

4. Sharing Your Information

Your information may be shared only with trusted service providers who help us with:

Payment processing
Order fulfillment and shipping
Website analytics and performance monitoring
Communication services (email/SMS)

These partners are contractually obligated to use your information solely to provide their services to us.

We may also disclose information if required by law or to protect our legal rights.

5. Cookies & Tracking Technologies

We use cookies to:

Remember your preferences
Maintain your shopping session
Analyze site performance and improve usability

You may disable cookies through your browser settings; however, this may limit certain features of the Website.

6. Data Security

We implement industry-standard security measures to protect your personal information, including SSL (Secure Socket Layer) encryption for all data transmitted through our Website.

While we take reasonable precautions to safeguard your data, no method of online transmission or storage is completely secure. We continuously strive to protect your information to the best of our ability.

7. Your Rights & Choices

You have the right to:

Opt out of marketing communications at any time
Request access to, correction of, or deletion of your personal information
Contact us to review or update your data

Please note that transactional communications related to your orders will continue even if you opt out of marketing emails.

8. Third-Party Links

Our Website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies separately.

9. Children's Privacy

Janana does not knowingly collect personal information from individuals under the age of 18. If you believe a minor has provided us with personal information, please contact us immediately so we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

Your continued use of the Website after changes are posted constitutes your acceptance of the updated policy.